To start or cancel water and sewer service in the City of Gilroy an authorized customer signature is required. Please allow 1 (one) business day from the date of receipt to process requests.
Service Charge & Deposit
A service charge of $50 shall accompany each service request for new or transferred service. A cash deposit of $50 shall also accompany each new residential application for service. However, for a commercial property, a deposit rate of $75, $250, or a higher amount determined by the Finance Department is required.
An applicant who has previously established acceptable credit with the City of Gilroy need not make a deposit (ORD. No. 924).
Checks as Payment
When you provide a check as payment, you authorize us either to use information from your check to make a 1-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution.
Current Water Conservation Regulations
This page includes the current regulations for Gilroy as well as links for rebates on water saving tools and tips for maximizing your water use.