Community Development Department

Community Development Department Services under COVID-19

The Community Development Department is operating under the Santa Clara County Health Order that allows for construction and development activity to occur if certain criteria are met.

We are here to help as much as we can, and we look forward to continuing to do business with you. If you have any questions after reading this information, please call (408) 846–0451

City staff will take in applications, review plans, complete inspections, and issue permits. In order to ensure the safety of our employees and our customers, we have implemented the following:

  • To the extent practicable, all services will be conducted via email, by other electronic means or virtually. No members of the public will be allowed inside City Hall at this time.
  • All payments will be done over the phone or through bank wire in coordination with the Finance Department.
  • Should the need arise for you to submit hard copies or other materials, these items must be mailed to city hall or an arrangement can be made for a courier to drop off materials. The drop-off must be at a specific time and approved by the staff person who will be receiving the item. All items received by mail or delivery will be quarantined for a minimum of 48 hours.
  • We will require proper use of PPE per County and OSHA guidelines for staff in the field. Protocols are also required of the developer/contractor for the job site. This information will be provided to you in advance and inspectors will not perform any inspections for developers/contractors who fail to adhere to required protocols.

Building Division

All small and large construction activities are allowed to continue under the Construction Safety Protocols listed in Appendix B.

For general building permit and other building permit questions, please call 408-846-0451 and leave a message.

On-site inspections will only be conducted on those sites adhering to safety protocols outlined in Appendix B. Some inspections may be performed remotely through the use of photos or videos. Please go to the Building-Safety-Division page for more information or call 408-846-0451. Electronic building plan submittals are being accepted and reviewed. All electronic submittal communication will take place over email, phone, or other electronic means. To submit plans, email Plan Submittal an electronic copy of your plans.

For questions regarding the status of a building submittal, please email Christina Villarreal. For a faster response, please include your permit number and address in the header/subject line.

Planning Division

Planning staff are providing limited remote service for all development projects. All communication will be conducted through email, phone or other electronic means.

For general zoning and planning related questions, please email the Planning Division for fastest service. Alternatively, you can call 408-846-0440 and leave a message.

We will take in applications, review plans, complete inspections, and issue permits. In order to ensure the safety of our employees and our customers, we have implemented the Planning Department COVID-19 protocols.

Please email the Planning Division to submit your applications digitally. Application materials may either be attached to the email or shared with a file sharing service such as Box.com.

New applications will be assigned to a planner who will reach out to you remotely. After a planner has reached out, they will provide an invoice to pay for permit fees.

Resubmittals can be sent electronically directly to the planner assigned to your project. Please contact the planner assigned to your project for information on planning inspections.

Fire Inspection, Hazardous Materials and Wastewater Pre-Treatment

Fire Prevention staff are conducting construction inspections, state mandated inspections and responding to life/safety matters. If there is an immediate threat, please call 9-1-1. For non-urgent life/safety fire inspection, hazardous materials or pre-treatment matters, please call 408-846-0451 and leave a message.

Housing Services

Housing staff are providing limited, remote services including the review of quarterly reports and payments to agencies that are CDBG and Gilroy Housing Trust Fund recipients.  Staff will reach out via email requesting quarterly reports.

Eviction Moratorium

The City of Gilroy is subject to the Santa Clara County eviction moratorium as well as state mandates. For information on the moratorium, please visit the Santa Clara County website. https://www.sccgov.org/sites/osh/EvictionMoratorium/Pages/home.aspx

If you are a tenant or landlord and need additional assistance or advice, please email Project Sentinel or call Project Sentinel at (408) 720-9888.

Code Enforcement

Code Enforcement staff are currently only responding to life/safety matters. If there is an immediate threat, please call 9-1-1. For non-urgent life/safety code enforcement matters, please call 408-846-0451 and leave a message. Someone will respond within two business days.

 Special Event Permits

All special event permits for events scheduled through May 31, 2020, are canceled. For more information visit: http://www.cityofgilroy.org/707/Special-Event-Permit

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Divisions


The Community Development Department is committed to working with the public, development community, and non-profits to enhance the quality of life in our community; promote safe, attractive, and sustainable development; and facilitate development projects that meet the city's objectives.  Follow the links on this page to access information about each of the Community Development Department's Divisions.

Economic Development


Economic development is a key component of the Community Development Department's team that works across divisions and departments to update codes and policies and streamline commercial and industrial development.  Visit the city's Economic Development Division for more information.  The Community Development Department also works in conjunction with the Gilroy Economic Development Corporation to facilitate new and expanding commercial and industrial projects in Gilroy.

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The Community Development Department is committed to continuous improvement. We strive to provide quality and efficient customer service to our community members – that’s you! Please take a moment to share your experience with us. We welcome your input and the opportunity to further improve our service to you!