Is there a fee to make a payment online?

Yes, a 2.9% will be assessed for credit card transaction and a fixed flat fee of $1.00 for all e-Check/ACH transactions. Customers enrolled in auto-pay will see a fee assessed based on their selected auto-pay payment method (credit card or e-Check/ACH). The fees are assessed by the merchant processor and the City does not retain any portion of these fees. Customers can continue to make payments by cash or check without a fee.

Show All Answers

1. What if I suspect a water leak?
2. When is my bill due?
3. Did the water rates increase?
4. How are the water rates calculated?
5. Will water rates go down if rain increases?
6. Can a customer start or stop water service over the phone or on-line?
7. Is there a service fee required to start service?
8. Is there a fee to make a payment online?